Warranty Terms and Conditions (VALID IN SINGAPORE ONLY)
● Your product is hereby guaranteed against defective materials and/or manufacturing faults for a period of 12 months from the date of purchase.
● This warranty is valid only if the e-warranty registration is completed within 7 days from date of purchase or delivery.
● Claims for damaged/missing parts after 3 days from the date of purchase or delivery will not be entertained.
● This warranty shall be void if the product is used for commercial or industrial purposes as well as for rental/leasing.
● This warranty does not cover repair and/or replacement of parts damaged by misuse, accidents, negligence, alteration, modification, or in any way being tampered with, or repaired by any service organization without the prior consent of Midom Industries Pte Ltd.
● This warranty does not cover damage caused by normal wear and tear, corrosions, scratches/dents on product (body, casing & paintwork), natural disasters, fire, lightning, flood, pollution and the usage of wrong electrical supply/voltage.
● This warranty does not cover damage to the non-stick/ceramic coating, ceramic parts, glass covers/parts, oven glass doors, inner pots/pans, product casing, plastic containers/parts, lamp bulbs/tubes, control knobs/buttons, handles, baking trays, steaming trays, fan blades, blender/grinder blades, remote controllers and all detachable accessories.
● This warranty shall be void if the rating label and/or serial number on the product have been removed, altered, defaced, tampered or made illegible.
● This warranty shall not be transferable, negotiable or assignable to any third party.
● Customers are obliged to bring the warranted products to Midom Industries Pte Ltd for repair/service during the warranty period. The warranty does not include transport delivery or handling charges incurred in the transportation of the product to and from Midom Industries Pte Ltd.
● Customers must provide e-warranty registration confirmation email, together with tax invoice/receipt when sending the product for service and/or repair. Otherwise, standard charges will be payable.
● While Midom Industries Pte Ltd endeavours to repair any defects after the warranty period, it is subject to availability.
● It is hereby expressly provided that any liability of Midom Industries Pte Ltd for any loss or damage whatsoever arising from, relating to or in connection with the purchase of the product shall not exceed the purchase price (excluding installation costs) of the product. Similarly, Midom Industries Pte Ltd’s liability for any breach of this warranty shall be limited to the purchase price (excluding installation costs) of the product.
● Personal Data Protection Act (PDPA): Midom Industries Pte Ltd uses your personal information for communications on warranty purposes. We may use different modes of communications including normal mail, email, telephone, SMS or other electronic means. We do not share your personal information with other organizations except for official purposes, or as required by law, or where permitted under the terms of the PDPA.
● By submitting the e-warranty registration to Midom Industries Pte Ltd, you are deemed to be agreeable to the terms and conditions stated as well as the collection, usage and disclosure of personal data for warranty purposes.